Customer Service
Matisaurus is a family owned operation. We are grateful for your business and will do whatever we can to accommodate our customers.
We are happy to honor all returns and exchanges under these conditions
item is unworn
item has tags in place
delivery confirmation is within 30 days
discounted items are final sale
If you would like us to generate a return label for you, email us at contact@matisaurus.com. A flat rate of $4.99 will be deducted from your refund for the cost of shipping.
If conditions are unmet please contact us at contact@matisaurus.com to discuss the reason for your return or give us a call at 323-319-5731
Returns will be processed as a store credit or return by original payment
Ship returns to:
Returns at Matisaurus
1350 99th St
Bay Harbor Islands, FL 33154