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Customer Service

Matisaurus is a family owned operation. We are grateful for your business and will do whatever we can to accommodate our customers. 




We are happy to honor all returns and exchanges under these conditions




item is unworn


item has tags in place


delivery confirmation is within 30 days

discounted items are final sale


If you would like us to generate a return label for you, email us at A flat rate of $4.99 will be deducted from your refund for the cost of shipping.


If conditions are unmet please contact us at to discuss the reason for your return or give us a call at 323-319-5731




Returns will be processed as a store credit or return by original payment 




Ship returns to:




Returns at Matisaurus

121 Bal Cross

Bal Harbour, FL 33154